Assembled Dimensions
24.00 × 24.00 × 0.75 inches
Shipping Dimensions
30.00 × 25.00 × 6.00 inches
Shipping Weight
10.00 pounds

This item ships via FedEx or UPS (depending on your zip code). Once shipped, you will receive a tracking # via the email address you provide. Ground shipments usually arrive within 2-5 business days. Please inspect the package when it arrives to review if damage occurred during shipping. If a box is crushed, wet or severely damaged, reject the shipment and do not sign for it. The item will be returned to us, which allows us to file a claim. We will then be able to ship your replacement item within 24 hours.

Custom Pillow Source offers a 5 year basic warranty on this product to the original purchaser from the date of purchase against defects in material and workmanship. During this period Custom Pillow Source will repair or replace, at our discretion, the defective component.

This warranty does not apply to improperly installed, handled, abused, damaged by user error, nor to any unit which has been repaired or altered by unauthorized repair companies. Under no circumstances will the buyer be entitled to consequential or incidental damages. This limited 5 year basic warranty gives you specific legal rights; you may have other rights which vary from state to state where you live. Batteries and plastic housings are not covered by warranty.

Satisfaction Guarantee: At Custom Pillow Source, customer satisfaction is a measure of how products and services supplied by our company meet or surpass your expectations. Through our testimonies, our satisfied customers speak for themselves. Every day we strive to ensure that all of our customer needs and expectations are met. We want to establish and maintain a relationship that is built on QUALITY products and service that Custom Pillow Source provides to both commercial and residential clients worldwide.

Since this is a custom product, Custom Pillow Source offers no returns on this product. If any damage to goods is detected upon receipt, the buyer must refuse delivery. For any questions or concerns relating to this product, please call us at 334.558.0863 M-F from 7 AM to 6 PM CST.